I contacted Betta Living for an appointment as we need fitted wardrobes in 3 bedrooms in our house. The sales person on the phone asked if I was married and when I confirmed that I am, insisted on my husband attending the appointment. As my husband is away all week, most weeks, and our weekends are busy (and I was told the appointment would take at least 2 hours) I said that he would be unable to attend the appointment but that we had agreed on designs and that I was happy to make a decision on my own. I was told that this was against Betta Living's policy and it seems that I am apparently unable to make the decision on my own without major problems, as experienced in all the years that Betta Living has been trading!! I told the 'sales' lady that I wouldn't be able to go ahead if I couldn't see the sales person on my own and would have to go elsewhere. She said OK and rudely put the phone down before I had even finished speaking. Betta Living must have a lot of business to have turned down my almost certain order of 3 built in wardrobes which I had been keen to get fitted by Christmas. I will be phoning another company in the morning to get the work done.