The bedroom furniture was fitted extremely well by Richard and Michael Pearce. They worked extremely hard and the overall look is great. The customer service team who we dealt with once ordered were so helpful and professional (particularly Karen Lund). However, the selling technique is a lot to be desired. Sales/Surveyors were pleasant people but the way in which the product is sold is not pleasant. The salesman was at our house one evening for a total of 5.5 hours! to discuss two bedrooms furniture. The price we were originally told was obviously not the price at all as we negotiated downwards. However, we do feel that the price we paid was extremely overpriced. Betta Living should give one price - the true price and stop the phoning 'the boss' to see what discounts can be given. They would probably sell more, without the hard sale, at a sensible price and the customers would not be left with a bad taste in their mouth.