Although we have ended up with a lovely kitchen there were a few issues along the way. Staff in the Aylesford branch appeared to lack in knowledge of the product they were selling and were not able to direct us to speak with the correct person when needed. My husband and I spent a long time in the showroom adapting our kitchen design working with a member of Betta Living staff and they were taking notes so that the surveyor would have all of our up to date details. Upon arrival, the surveyor had none of these details and we had to start all over again! We were falsely told that our fuse board would need changing in our home after we had placed a deposit down for the kitchen to be fitted and had gone past the 14 days cancellation clause. This was an expense that should have been highlighted from the start. It was fortunate that we sought independent feedback from 3 electricians as they told us this replacement was not needed an ultimately saved us £500. The fitter was good but under a lot of pressure with other jobs and consequently, the electrics took longer than anticipated, In addition to this the plumber/electrician had to come back due to a leak. Our kitchen has been in for 2 weeks now and we are still awaiting feedback from Betta Living / the kitchen fitter on some niggles that need rectifying. We paid outright for our kitchen and hoped that we would have had better service than we received.