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Aisha
Very disappointed with the service that has been provided by Betta Living. They were very helpful before they had been paid, but started slacking straight after. I have been waiting for over a month for my bedroom to be finished off. I was told that someone would be with us on 19th October. When I complained that I wanted someone to come sooner than this date I was told that noone was available. On the 19th noone bothered to turn up and when I called to enquire about it, I was told that my appointment had been rescheduled and that someone should have phoned me to let me know!! betta living was recommended to me by a friend but I am really beginning to wish that I hadn't booked them. The whole experience has been a disaster from start to finish and this has been ongoing since Mid June!! When I initially arranged a room consultation with them they sent a kitchen fitter round who did a rubbish job designing my bedroom. I was only made aware of this when the surveyor came round and couldn't complete his job due to the very bad designing of the room! I am so upset and fed up with this whole experience and also sick and tired of chasing them with jobs that still need to be done. Their wardrobes may be of good quality but their customer service is horrendous!
9 years ago
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Betta Living has a 3.3 average rating from 882 reviews

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Alice, Customer Support

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