Whilst the overall quality of the product is good, we have experience many flaws along the way.
The designer came out to measure up and design our new wardrobes to our bedroom. He failed to take the correct measurements for a fireplace and promised us several features (a plain plinth and a single mirror on the feature door).
The surveyor then came out and stated that the measurements were completely wrong, as one wardrobe would sit in front of half the fireplace. . This resulted in us having to come up with a different design ourselves extremely quickly as he was going on holiday the following day. This made the whole process feel extremely time pressured and stressful. He then also informed us that we were unable to have the plinth we had ordered or the feature door as they were not available in that design, meaning we had to make a big compromise on those items.
We have been refunded a small amount as compensation for having to change the design but feel that this is in no way enough due to the fact that we now have features we didn't want. We would certainly hesitate before recommending to anyone else. The finished product is fine apart from having a plinth we dislike and a feature door we didn't want.
9 years ago
Betta Living has a
3.3
average rating
from
882
reviews
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