Unfortunately parts were missing and the job is still not complete over a week later. The order for rectification parts is due to arrive 23rd November. We now have to wait for another date for a fitter to complete the works. We at least hope it will be the fitter that came before as his work was excellent and time keeping good to. These things do happen but we haven't been kept in the picture. I asked for a call by 16.00 last Friday as to when the fitter might come. I am still waiting for that call. Keeping customers in the picture makes things more acceptable.