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Gary Langlois
B59322 I asked and was assured that it was just a design survey at the ideal home show 2015 I said I would not sign nothing but the the salesman came and I informed him I had had a quote of £7500 fitted he said I had waisted he's time in hindsight I should have said I would rather waist your time NOT MY MONEY I had been advised that b&q and alike are cheap but you always have to wait for missing parts " you won't with us" I was told I said I'm not ready for it yet as I need to get walls plastered and the electrics and gas moved " no problem you place your order and we will wait for you that's a laugh they after you all the time for your money I've had a kitchen in my lounge for nearly 3 months no problem we carry everything for 10 years I was told we got the kitchen fitted and found a door for the boiler housing missing , hinge screw holes drilled on the wrong side not on both, we had to lower the microwave shelf as the microwave was too high and hensehad to re drill holes to fix, the fillet was missing when I rang they were going to arrive with me 18/11/15 it didn't arrive I waited until 20/11 to ring to find out what was going on I spoke with "Lenny" who advised that I owe him a big favour to get it by ups next day I OWE HIM A FAVOUR it arrived sat afternoon when we opened the other door we found it had been wrapped damaged looks like a knife cut 3/4 way down the door the wrapping was Not damaged but it's my word against there's so asked to buy another door I rang them on 23/11 and was told someone from the extras dept would ring me I'm still waiting I rang again and was told to ring he's direct No I said don't bother I will go to b&q probably cheaper and more likely to get it this kitchen cost nearly £10,000 what a waist All I can say Is OVERPRICED, ORDINARY AND VERY POOR AFTERSALES it looks from previous reviews kitchens are the top of the complaints and mainly poor AFTERSALES I WOULD MOST DEFINITELY NOT USE THIS COMPANY AGAIN
9 years ago
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Betta Living has a 3.3 average rating from 882 reviews

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