My kitchen was to go in at the end of September . It did not go in until mid November. I have been without proper flooring for over 5 weeks. The kitchen is not finished. The microwave will not arrive until January. We are still eating in the sitting room. The dogs have no where to sleep. Thankfully the tiler and fitters have been jolly good at their jobs, as the folks at Betta Wotsit have not. Totally infuriating my partner who at one point has shelled out thousands with not one item to show for it. If you don't count the worktop that was delivered THREE times. At one point we could not even shut our front door and someone had to sit in the hallway in the cold until the worktop was removed. The last time I employed a company to install a kitchen. It was done in a week including getting someone in to do floor and ceiling. What will NEXT think about this? Not a very good advert. I am that partner and the only good bit about this whole process was the fitters. Betta Living are a shambles . A job promised to be completed by them in a "just in time delivery" fashion has turned into a long drawn out mess . Their inability to get delivery of ovens and microwaves led to 2 delays and we finally had to get the job done with the microwave to be delivered later. I would seriously not ever use this company . They took the best part of £5000 in instalments before I saw anything that resembled a kitchen . Delivery was stop start, with a worktop actually being delivered 3 times before it was finally ready to be installed. Worst is the feeling of having been conned . The promise was you sort out the walls and floors and we,ll do the rest . The reality was that they delayed once throwing out my tiler's timetable, were unable to deliver the oven twice, and we still have no microwave . Around all of this it is you the customer who ends up chasing them , rejecting worktop deliveries, unloading wagons to help get deliveries made and so on . But then you have paid out so what are you going to do !!? As I write our tiler is back in doing the retile. the fitters will be returning to complete snagging and fitting the microwave - whenever it arrives? Do Not Use This Company - they are amongst the worst I have ever encountered. I will be writing to both Betta Living and Next to seek recompense ..... oh and the microwave that still hasn,t arrived !