B60815 Do not use this company! I believed I was using a professional company who would project manage the whole installation of a new bathroom and cloakroom. The problems are too lengthy to detail but ranged from not starting on the promised start date, not so bad had I been advised but I had to ring round to find out why, to not having the two fitters promised, only one who had to work long hours and had transport problems. The fitter didn't have detailed plans and worked from the basic CAD design the surveyor had left me meaning that some things didn't follow the original design as I couldn't be there the whole 3.5 weeks to advise. Throughout there was little or no communication, on days the fitter was unable to come nobody informed me - the only communication I had was when I initiated calls to ascertain what was happening. The work itself is quite good apart from the electrics for the mirror being situated in the incorrect place resulting in the wiring being slightly visible, however I am still awaiting other remedial work, including hairline cracked tiles and a slightly chipped bath. This is in December for work carried out, finally, in July! Again having to constantly telephone with promised call backs not happening. I am so disappointed as I believed I was paying a premium to have a professional company project manage two installations and it turned out I had to manage it and spend much time and money on telephone calls and emails sorting out problems.