I have just had a bedroom fitted there was issues on the planning side you get a sales person first then a surveyer he picked up i needed extra sockets additional cost to you as they dont do eletrics .both measure the room there was issues with the measurements as my electrician picked up on new sockets I needed fitting the sales man draws a plan and then takes 33% deposit off you then the surveyer comes and draws you a plan on a different sheet please read all the small boxes in blue writing as they say they are not accountable for this and that it's up to you to initial each box .you get a lot of dust make sure you clear your room of every thing my joiner pat was very pleasant and did a good job my advice to the company make sure your work men have vacuum cleaners attached to there saws ect. And they have a dust mask. For health and safety reasons