Todd Avoid better living kitchens at all costs. In January we purchased a better living kitchen from their show room in our local Next Department store. After installation we found some flaws with the design and major defects with the installation,of which the worst being water leaks from behind the sink unit, after numerous phone calls to their head office in Oldham and promises from them that somebody would get back to us asap, a day and half later a fitter called and said he would be with us to fix the leaks in three days time. With the water off, to prevent any more damage to the flooded new sink unit cupboard and the kitchen floor we had to call and pay a local plumber to fix it. After two months and more then 40 phone calls and promises from the installation management team we are still waiting for all defects to be rectified, being required to pay the full amount of nearly £12,000. two weeks before delivery or installation we now find ourselves with no power of redress. Norman Todd