WORST COMPANY EVER! Stay clear of them at all cost. We had a DAVE STREET come and do our initial kitchen design on 07.03.16 and very eagerly take our deposit. On 13.03.16 we contacted SIMON LEVY and cancelled the order and asked for a refund of our deposit. We followed this with a confirmation email. A DANIELLE WOODWORTH contacted us on the 15.03.16 and confirmed the receipt of the email and informed us that she had forwarded our email to the REGIONAL SALES TEAM. NO REFUND or CONTACT from BETTALIVING... We've contacted them AGAIN on the 23.03.16 and again the same response. We made contact again after FAILED PROGRESS and again the same reply from DANIELLE WOODWORTH. All talk-no action all the way through...It is 02.04.16 and nearly a month later NO REFUND. Upon placing the order we were ASSURED that it will be 5 to 7 days for refund if we decided to cancel. TERRIBLE SERVICE, NO INTEGRITY, POOR COMMUNICATION, LACK OF COMMUNICATION BETWEEN TEAM MEMBERS CLEARLY. A GREEDY UNRELIABLE COMPANY.