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Anonymous
Initially we were over the moon with our kitchen, but after about a year the coating on the doors began to lift slowly away from the doors. As they got worse I rang beta living who advised there was a fault with the doors (which they have apparently continued to sell to customers for a number of years seemingly knowing if the fault). After a number of calls they arranged to have more doors delivered and fitted. The doors did not arrive on the agreed delivery date, when I rang they made excuses about traffic and arranged a further date for delivery and fitting in the same day. I took a day off work and the fitter arrived and re-fitted the kitchen. On inspection I was shocked at the state of the kitchen; there was damage to some of the doors, hinges insecure, doors out of line, no slow closes on some doors and damage to my American fridge freezer door! I have had great difficulties in gaining contact with beta living since. Eventually I spoke to Oliver Bryan yesterday to try and arrange an inspection from beta living, he said he needed to speak to me while I was in then house and promised to ring me at 9am this morning but not to my surprise I have not yet received a call and have been unable to get through to his direct line or the general line or leave a message. I cannot described how disappointed I am with he company. All I can say is if you want to spend a lot of money on a kitchen which will probably look lovely if your lucky for about a year, then have very poor aftercare (despite 15 year guarantee) then buy from beta living! Photos do not reflect what it really looks like!
8 years ago
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Betta Living has a 3.3 average rating from 882 reviews

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