Dear Betta Living You installed our new kitchen in Feb/March 2016. We were pleased with the products supplied, and with the skill and consideration of the men who fitted them. The design your designer drew up for us has proved to be practical, and it looks good too. So why only 3 stars? 1. After 3 months, we are still waiting for your electrician to inspect and approve the new wiring, even though we were told that he would be coming 'within a few days'. 2. We noticed that the top panel of a tall narrow pull-out unit was not the same as the top of all the other panels. We pointed this out to one of your fitters, and he arranged for a replacement to be sent, and said he would be back in touch with us to arrange a date for him to fit the replacement. The replacement panel was delivered promptly, but we are still waiting for someone to come and install it. 3. We found it confusing to have so many phone numbers for the different offices of your company, with the result that phoning one office often meant being referred to a different office on a different number. We would appreciate a speedy response to points 1 and 2 above. Please note that we have changed our ISP. My email address is now davidowennott@gmail.com Please delete my old email address [donott@tiscali.co.uk]. Sincerely David & Françoise Nott 5 Moorside Close Melling Carnforth Lancashire LA6 2RF 01524221567