Account or service reference : B68847, Account Reference: I am experiencing the following issue: We told when ordering that our kitchen would be fitted before Christmas, which in fact persuaded us to get it done in the first place. Due to an internal issue in the office in Farnborough (someone not doing paperwork they should have done), the finance paperwork was not completed in time, meaning that actually our kitchen wasn't fitted until the 23rd Jan, a month late. We were then promised a magic corner by sharaz ghoier in the Farnborough office as a show of goodwill due to their mistake. However, it is 6 months on and we have still heard nothing concrete about whether the magic corner will arrive, if it ever will. Despite many phone calls and emails to the company, none of which are returned, there is still no magic corner or any idea of if it has been ordered. Additionally, in his haste to sell us the kitchen, the salesmen gave us false advice about the flooring, meaning we had to get another tradesman to remove elements of the kitchen before he could do the floor, costing us more money.