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Kathryn Brunskill
I gave one star only because I couldn't give 0!!!! We ordered in April and were told a 4 - 6 weeks wait so booked our fitter for 8 weeks. Then had word that it wouldn't be ready for our fitter and had battles trying to even get the kitchen to us in this timescale. We went back to the sale an who fobbed us off and didn't even respond to the phone all we had with him!!!! So, the kitchen did arrive on the day our fitter was booked for but the worktop did not, 2 days later the worktop fitter (as the company would not let us buy it on a supply only basis, this by the way was only told to us after we had paid over £1000 deposit) arrived but the worktop did not, numerous phone calls and we were then guaranteed it would be delivered and futted today, the 25th July. Fitter arrived at 9:30 but again, no worktop was delivered. I have been on hold for 8 minutes to be told by Tammy she would need to speak to someone in 'stock' and would get back to me asap. In the meantime the fitter (who is equally as frustrating at this point) gets a phone all to say it won't even be delivered until tomorrow now. This was at 10:30, it's now 12:30 and no one has got back to me so yet to tell me of this! for a third day I have been in my house loosing money at work and waiting for delivery/something to be fitted and cannot progress. Absolutely disgraceful service and I will be telling everyone not to go anywhere near Bettaliving! We have been without a kitchen for 8weeks.... Serious complaints to be made
8 years ago
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Betta Living has a 3.3 average rating from 882 reviews

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