I signed a contract with betta review recently for fitting 2 bedrooms. They were all very nice when selling their product. They said they would fix the bedrooms at a date of our convenience, and they would even fix the 2 bedrooms at separate times, if that is what we wanted. Both me and my wife work during week and also weekends sometimes, and we thought this was fantastic! They sent the surveyor, who was also very nice and said the same things- how great they are with their flexibility and how they always think of their customers convenience etc etc. Everything great so far. Now starts the real customer service, if that's what they want to call it! When they called us to fix a delivery date and the days to fix the bedroom, they were rigid with the dates. Not only that, the person was so rude on the phone- it was like take it or leave it attitude! And to think that it is us who are paying for this! And no question of fitting the 2 bedrooms on separate weeks- have to be done at the same time! We asked to speak to this person's senior who said they will move the dates, but they have to do both bedrooms at same time! I asked them why they tell 2 different things- very nice and lovely when selling it and something else when the job is to be done! They said they can't speak for the designer or surveyor- in other words- we can con you as we like when selling, but what we do is up to us, not you! I lost it by then and demanded my deposit back! At this point the lady said she would get in touch with the designer and surveyor and get back to me! Still waiting to hear and keen to know what pack of lies they tell me now! Please, please avoid betta living altogether! They know nothing about customer service! All they are interested is in your money! There are many other better companies who may cost a bit more than betta living, but they know how to treat their customers!