The fitter who fitted our kitchen was excellent and done a very professional job. He is a true and honest professional who has done an outstanding job. However I have to say we are completely dissatisfied with the sales man who sold us the kitchen and appliances. Although he came across as extremely polite and trustworthy we can quite honestly state he was extremely clever in selling the kitchen. We were initially told the cost of kitchen would be in the same price range as those sold by DIY stores and that this was about £4000. He further stated that although the price is equal to the DIY cost the quality is the same as designer kitchens. We have now found another local dealer selling a very very similar kitchen for about £4000 which includes the Capel appliances we have purchased. The salesman also initially told us that the appliances were covered by a three year warranty. He later said the warranty cover was for two years. We have now found that the warranty is for 12 months and not even two years. We were initially very happy but obviously now very dissapointed as we feel we have been mislead. The sales man also stated an inspector will visit when the fitter completes the work to inspect if the work had been carried out to standard. We would not be required to pay the fitter until the inspector passed the work. This again is false as we were advised by Bettaliving and the fitter that no inspector visits to inspect or pass the standard of work, we have to pay on completion. We were also told that if we agreed to participate in having our kitchen photographed and advertised to provide publicity for Bettaliving then we would be given a free glass cabinet. We immediately agreed to this but Bettaliving have not contacted us to date to have any photographs taken and have not supplied us with a free glass cabinet.