I ordered a bedroom on the 29/9/14 I cancelled on the 1/10/14 by email and recorded delivery due to the fact the bedroom originally wanted the measurements were not workable according to the surveyor ,the price did not alter despite being less,I have paid £2170 in deposits ,money I have saved hard for despite being told by customer services that a refund has to go by head office and someone will be in touch.No one has despite phone calls and emails,the sales person assured me it was a company that put customers first and listened to them.I am on a pension and I am getting very worried that I will not get my monkey back.Don't deal with this company unless you have money to throw away. Linda Wilks Order B 50893