We had a kitchen installed April 7th 2014 which was the start date. They told us it would take 4 days but we are now in December 2014 and still facing many issues with doors dropping glass splash back cracking and many more. Quartz was cut to the wrong size glass splash back was sent out 4 times either the wrong colour or wrong size then once fitted 2 months later cracked in several places because of the heat. This glass should have been heat resistant and toughened glass but was neither. This was then removed and it took plaster of the wall which had been newly plastered prior to them starting to fit the kitchen. The carousel was fitted but was chipped when installed. When speaking to betta living on a daily basis they would tell you they would call you back. They never called back at all. It was a constant battle trying to get all these issues sorted. The customer service is shocking. There is no such thing as customer service with betta living. I would never ever recommend this company to anyone.