Do not go ANYWHERE near this company. Having dreamed about getting a new kitchen for 25 years, my parents are now wishing they'd never started it. This company have messed us about from the start. We had a guy come and design our kitchen, it looked wonderful and we couldn't wait for it to be started. We were having an extension built so when the surveyor came out to measure everything out to make sure it fit, nothing fit. The designer had done totally wrong measurements, ordered the wrong appliances, just a total mess. This had to be re-designed and ended up costing more money which Betta Living agreed to pay for, but they did it begrudgingly. We were hoping that was the end of the madness, it turns out it wasn't. Our builder who has been fitting kitchens for the past 30 years came to fit the kitchen and has never been so flabbergasted by a kitchen before in his life. It came with no instructions, which after talking to the 'kitchen fitter manager', they apparently don't send any instructions because they basically want you to admit defeat and pay them £2000 for fitting. They sent us numerous wrong pieces, which they 'can't believe' they did. The 'filler' finishing off pieces don't match the kitchen cupboards. We ordered a Shaker High Gloss Cream, the filler parts are a 'cream colour' and matt sheen. Apparently, they don't match the kitchen unless you pay over the odds, which they obviously don't believe we have. The company just don't care and are saying it's 'not their problem'. We had to order a new draw front because it got damaged, it's taken nearly two weeks to turn up. Our neighbour just knocked on our door with it in her arms, they'd delivered it to the wrong address. When we looked at the draw front, they'd sent completely the wrong one. As I said, our design is 'Shaker High Gloss Cream', the front they'd sent was for a New York Gloss Cream. When we called the company they said they ordered that because that's what the system says our kitchen is, how is that even possible when all our delivery notes state it's 'Shaker High Gloss Cream'. None of it makes any sense. From what I've read of reviews online, I'm so glad we have our own fitter. It seems Betta Living send out novices when it comes to fitting kitchens for themselves, at least our builder wants to make sure it's done correctly and we're not left with a sham of a kitchen. At the time of writing this review, the kitchen isn't even finished yet so who knows what other things could go wrong.