Beware of dealing with this company, like another reviewer we felt pressured into paying the deposit, having had second thoughts about dealing with Betta Living and as we were in our 14 day cooling off period, we called our local branch and requested to cancel our order and have our deposit back, eventually the manager called me back and said I need to e-mail him, this I did. After no contact for some days I called again several times, then got told their head office has to deal with it, I called them and got nowhere other than empty promises.
More days pass with no information or contact, then I made a heated call and got the customer service manager who promised a lot and I got nothing, I am still chasing and still getting nowhere other than I am considering legal action to retrieve my deposit which under the Consumers act I am totally within my rights to receive.
Don’t end up like me, think twice sign nothing and don’t give your card details however pressurised you get.
9 years ago
Betta Living has a
3.3
average rating
from
882
reviews
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