A year after complaining about by bowing units (the large larder units bow, theres nothing they can do about it) they finally sent someone over to have a look at them. Only for him to say that it was because we had overloaded them even tho the larder was bowing outwards no inwards. They then sent a replacement which was shorter than the original. So i was left with a larder unit with no doors (as the doors were too large) and which was smaller than the rest of my kitchen. Took them another few months to sort the issue out. On top of that they expected me to dispose of the 'faulty larder' unit and the wrong one. It was only after I tweeted a picture of how the fitters left the rubbish that they decided to collect it. Worst customer service ever. If something goes wrong you will be banging your head against the wall trying to get these guys to sort out the issue.