My experience with Betta Living has been disappointing from the start. I am now very relieved that I did not choose Betta Living. I was looking for a built-in wardrobe and contacted various companies for quotes. Betta Living came first and sent their 'Designer' to come and provide details. The designer was very insistent that he wasn't on commission, had already been paid and was working for our benefit rather than Betta Living. I thought that sounded too good to be true and I was right. The quote provided for a 3-metre long wardrobe across one wall, with sliding doors, made from MDF with a wooden veneer (and nothing fancy) was £12,000. When my expression betrayed my shock, the designer told me not to worry - since nobody ever pays the asking price. I told him his price was ridiculous and that my expectation was around the £3000 (I ended up going with Hammonds, for roughly £2500). He then got on the phone with his manager to discuss what they could do for me. Miraculously the price had come down to £2990. When I enquired how this had happened from £12,000 I was not given a satisfactory answer and the designer suggested I talk to his manager. Eventually I got the designer to leave. The whole experience was awkward and unprofessional. I thought that would be the end of it, but then the Betta Living call centre started calling. Only occasionally at first, but now nearly two months later I'm receiving multiple calls a week from their call centre. Each time they ask me if I'm interested in their services, or another quote. Every time I tell them I'm not interested and to remove me from their system. I just received another call today, having told them three times in the last week to remove me and having been assured twice that my details would be removed. I have now taken to blocking them on my phone. My advice: Don't choose Betta Living. Don't even give your contact details to Betta Living. Avoid them. There are plenty of other companies offering comparable services with much better sales people and none of this call centre madness.