I have now decided NOT to go with Betta living full stop! I filled out a form for a brochure declining a design visit as I don't like pushy sales people and am quite happy to do the bulk of the initial work myself. I said to the woman on the phone (who phoned me within 30 seconds of filling out the form) that I would look through the book myself and contact them IF I changed my mind about a visit. I have since received SEVERAL phone calls trying to get me to book a sales consultant visit. As soon as the brochure arrives it's going in the bin. I want nothing more to do with such a pushy company.