Bought a shower from them and when connected it started leaking as soon as the water is switched on connection. Took 30min on 3 different phones to get through them only to know that they need a video of the problem for technical department which I did in under an hour. No reply from them so call them again for next 3 days wasting 30min each on every phone and finally replied came through with how to fix it but the part wasn't matching the description of the fix so called again and another wait for 30min. Issue is not resolved so far. Never use this company again, poor customer support, customer support is always busy which means their products are so poor that everyone wants to call them keeping them busy. Don't be lured by fancy advert and flashy showroom its all empty from inside. Another thing, if you order any item from showroom you can't return them you will have to call customer service and that's how they have created a loop so that either you get frustrate like me and give up you money or keep on wasting your time calling customer department. Beware of this company