shower tray £300 didnt turn up with the rest of order .phoned the company immediatly after 30 minutes they said it was coming the next day and pallatline would contact me with a time for delivery bearing in mind the delivery had already been put back a day at the start making a total wait of 9 days . well you guessed it nothing from palletline so called 9am next morning got a customer services lady whos obviously working from home very hard talking to someone with screaming baby and barking dog but after another 35 mins on phone told delivery was coming and a manager would phone me in the next 2 hours. nNO ONE called so waited until 2 oclock and called again another 30 mins on phone trying to find out where shower tray was and was told AGAIN THAT I WOULD BE CALLED BY A MANGER IN THE NEXT 2 HOURS at this point i politely told them to keep the shower tray and give me my money back something has gone badly wrong at this company a real disconnect between product and delivery wont be using them again