If I could give no stars I would. We ordered all our ensuite from this company. Shower tray cracked after 4 months, two plumbers have never seen a stone shower tray crack and said the tray is quite clearly faulty. Better bathroom have now said they didn't provide this tray and it doesn't even look like theirs. If we pay them £100 they will come and have a look and decide whether it is theirs or not!! The emails sent to us are completely believably unprofessional and unbelievable - basically tough, they don't care, not going to pay money and you can say anything all they say is it's not ours!!! We bought it from them, they delivered it but apparently they don't sell this shower tray!! Criminal