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Appalling Appalling Appalling customer … Appalling Appalling Appalling customer service - its non existent - my order was due to be delivered on Friday 6 October but was not, I tried unsuccessfully repeatedly to speak to customer services, each time over 30 callers on line and after 40 minutes gave up - then tried sales people line they weren't interested and put me back to same call queue , I preserved and called them again and MADE them check my order number, said reason not delivered one item not in stock, no communications with me or update. have tried the customer service number every day since Sat/Sun/Mon/Tues and Today and cannot get past the queue waiting 45 mins each time, have also used the so called live chat (but is not live) and sent a complaint form but no answer. Are they even trading!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
7 years ago
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Alice, Customer Support

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