ABSOLUTELY TERRIBLE SERVICE FROM BETTER BATHROOMS I ORDERED SLOTTED WASTES AND THEY SENT UNSLOTTED WASTES, ASKED ME TO SUBMIT PHOTOS OF THE PRODUCT TO PROVE AND SEND TO CUSTOMER SERVICES - THIS WAS IN JULY. - STILL WAITING FOR MY REFUND! CONSTANT EMAILING TO CUSTOMER SERVICES AND BEING IGNORED. I HAVE BEEN ON HOLD FOR APPROXIMATELY 4 HOURS TO THIS COMPANY TO GET THROUGH TO TALK TO SOMEONE. HOWEVER IF YOU WISH TO BUY SOMETHING - GUYS YOU'RE CONNECTED WITHIN 20 SECONDS!!! WHAT A JOKE THE QUALITY OF OUR BASIN UNITS WERE POOR COMPARED TO OTHER COMPANIES PRODUCTS - WHICH I CAN LIVE WITH BUT THE FACT I'VE BEEN WAITING FOR A REFUND OVER TWO WASTES VALUE OF £30 WHEN I'VE SPENT £900 WITH THIS COMPANY IS A JOKE. AVOID IT - BEING SERIOUS - I SHOPPED WITH BETTER BATHROOM, VICTORIA PLUM, VICTORIAN PLUMBING AND SOAK.COM. BETTER BATHROOMS IS BY A LONG SHOT THE WORST. I'VE BEEN VERY PATIENT TO WRITE THIS REVIEW - GIVING THEM THE BENEFIT OF THE DOUBT SINCE JULY TO REGAIN MY TRUST IN THEM BY REFUNDING ME - BUT SINCE I'VE BEEN IGNORED A NUMBER OF TIMES IT HAS TO BE SAID. ANYWAY TO SUM UP GO ORDER YOUR PRODUCTS ELSEWHERE!