It's a shame that there isn't less than 1 star as that is what I would rate this company. Their staff must have the worst attitude when it comes to speaking to other human beings, it stinks. We ordered an entire bathroom suite off of them, at first the toilet was broken and to try to get them to replace it was harder than drawing blood from a stone I would say. Nevertheless, we got the toilet replaced within the week. We then noticed our bath was broken, as we don't live in a mansion and don't have the room to unpack everything at once. Rang them Friday just gone, it's now Monday, and the guy on the phone was great to be fair, accepted the replacement and said we deliver in your area on Sunday and we will take the broken one away, This turned out to be complete lies as we waited in all day yesterday and no one arrived, sat on hold for an hour this morning to speak to someone who couldn't care less and just said that it was placed at the wrong depot so we have to wait till Wednesday. In the meantime we are halfway through installing our new bathroom and are now on hold until they deliver a replacement bath. I would not recommend this company to my worst enemy, stay away