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Anonymous
Paid for a shower enclosure and extra for next day delivery from this company. Took a day off work for delivery that i was promised for Tuesday. At 3pm on Tuesday I called them to see where my order is and was told that the delivery cannot be made until Thursday. They have only offered to refund the £10 additional charge for next day. Not happy about this as I took a day off work for the original date and have had to take yet another day off unpaid. The shower enclosure has also wrong items in the packaging and I was unable to complete the installation. I contacted them and explained what was incorrect with the frame but was sent the wrong item again. I have made a complaint and am still waiting for this other item which I was promised next day yesterday. I called to check delivery and am now told that I will not get this until Monday as their courier doesn't work Saturdays. Do not buy from this company as their attitude to customer service is very poor.
6 years ago
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Better Bathrooms has a 1.3 average rating from 474 reviews

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