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Anonymous
Disgusting customer service we ordered a bathroom toilet sink towel rail and shower base on the Friday to be delivered the following Wednesday had to pay £50 for it to be delivered on that day received a text the day before to say it was being delivered didn’t receive it by the 6pm time they quoted called them to ask why to be told they hadn’t had the order drop down into their box??? Whatever that means to then be told oh no it’s out of stock but we can deliver it Friday??? Doesn’t make sense. There was no mention of delivery refund compensation never mind the plumber I had to pay for for 3 days while waiting for the goods to be delivered in fact I had to call on several casinos for them to eventually agree to refund £19.99 towards the delivery charge. Totally and utterly unacceptable. THIS COMPANY HAVE NO CUSTOMER COURTESY AND ARE NOT INTERESTED IN ANYTHING OTHER THAN TAKING MONEY FROM YOU!!!
6 years ago
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Better Bathrooms has a 1.3 average rating from 474 reviews

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Alice, Customer Support

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