Worst customer service and very incompetent staff. We ordered a shower door and Thermostatic shower tower panel online for home delivery. The items were delivered with some missing parts probably due to lack of due diligence. We immediately called customers service and we were advised the missing part will arrive within 48 hrs. We also received an email confirmation stating the item will arrive in 48 hrs. Unfortunately we weren't able to use our shower because of this. After two working days without any delivery received, we called the customer service several times until we eventually got through. We were then advised it will take another 48 hrs before the item is delivered. We escalated the issue and requested this should be prioritized for speedy delivered, the manager simply said there was nothing that could be done. My wife and I have now had to take 2days off work in anticipation of the delivery which could arrive anytime within 48 hrs. To make matters worse not even a single compensation has been offered. This is certainly the worst company have dealt with will never use the service again.