PLEASE ! DO NOT USE THIS COMPANY ! YOU WILL REGRET IT ! Where do I start ? The 8 broken delivery date promises ? The 12 different customer service personnel's lies ? The store manager's concrete guarantees ? The two and a half month wait for a bathroom that never arrived ? The three weeks of calling daily to get a refund ? The refund that was insultingly short of what I paid ? The list goes on... I paid up front for a full suite (just under £1000), which was promised in a week as I said up front I needed it urgently. Then eight different delivery dates and a few months later I finally had enough - when customer service told me I had to wait yet another week (even after the store manager shook my had two days earlier - apologising and offering a personal guarantee of delivery on the following Saturday - which of course never arrived). No confimation dates as promised.... No text messages as promised. I finally cancelled it all and asked for a refund. The refund was promised in a few days. I waited and waited and waited. I called again to chase the refund. They said the order wasn't cancelled. So I calmly cancelled it again. Again I waited. No refund. Called again. I was told there was no cancellation logged and no refund due. This happened for three weeks. 12 different customer services members. Every single one of them promising to sort it out and email confirmation and call me back. Not a single one did. I went back to the store daily. Spoke to the manager. Again more promises. Day after day until eventually he started hiding from me and eventually said that he was sorry and could do no more and refused to help any further. So I returned to the phone. Hours of calls. Hours of chasing. Hours of calls to my bank. Then eventually - Today 12-04-17 I had my refund. Insultingly £15 short of what I paid. The final kick in the teeth. This company is an absolute disgrace. The management. The customer service staff. The whole set up. I didn't even get to see any of the bathroom items and to be honest I'm glad I didn't as I bet trying to return an item would be hell. Do yourself a favour. Read the negative reviews. I wish I had. This is the first negative review I have ever written online. I feel I need to warm people of my experience before they waste weeks of their lives dealing these inept charlatans. I'm an honest bloke, and expect a certain level of honesty and respect in return. This company has no respect for their customers. It wasn't just a few mistakes with this company, or human error, or a one-off. It's been three months of absolute hell and it has taken up so much of my time, trying to get back the money they owed me for a product that was never delivered. The whole company is a joke. From the guys at the bottom, to the guys at the top. It's no accident that all of this happened to just one customer. I wish I could take this further but I don't want to waste any more time on them. Get in touch if you want any more information and I will gladly elaborate on my experience further. PLEASE. DO YOURSELF A FAVOUR. IF YOU HAVE READ THIS, DO NOT BUY FROM THESE PEOPLE. YOU WILL REGRET IT. YOU HAVE BEEN WARNED.