This company is a joke. I ordered a complete bathroom from the Wigan store, £2,300’s worth on Boxing Day 2017. Everything was in stock !!!! I paid for it in full. I asked about delivery, and on checking was told that the toilet was out of stock until 3rd week in January and was told to ring up then to check (Note:- me to ring them). I did ring and was then told the basin unit was now out of stock until middle of February and to ring then. I was told that the unit was “probably damaged” and had had to be re-ordered. I finally got the order delivered late February, 2 months after ordering, and guess what!!, there was no bath panel, it was out of stock. What followed was a joke. I rang up twice/three times a week for the next 5 weeks, and was in a queue every time for 20 minutes or more listening to stupid music, which winds you up. When someone eventually answered, I was told all sorts of lies/excuses and passed about from pillar to post. Still no bath panel. Eventually on 23rd March, I went into the Leigh warehouse and was told it was scheduled for delivery that Friday, ha ha !!! Believe that if you want. I told the salesman I would take it with me. After some words and excuses about having to change paperwork etc, I told the salesman that paperwork was not my problem and I was not leaving without it. I left with the bath panel. This salesman in this firm are great until they have got your money then it all changes. DO NOT USE THIS FIRM if you want a straightforward and pleasant transaction, you’ll regret it. You will have to do all the running, you will be told a load of lies, and nobody will “ring you back in a short while”. I even wrote to the founder and CEO of the company, Colin Stevens, personally. His picture is in the front of the brochure. True to form, that was 4 weeks ago and I have never had a reply. If this is the attitude of the top man, what does it say about the company. Repeat, DO NOT USE THIS COMPANY, you’ll regret it. Shop locally, you’ll get a better deal.