SHOCKING customer service riding roughshod through consumer protection Bought £300 of goods during a visit to the Romford showroom and on delivery had to sign a note saying in good condition. On inspection by a plumbing company later we had not noticed the vanity unit frame lugs had pulled apart so it had been dropped!!! Unuseable on the day of fitting. Rang B.B. and told should have noticed before 7 DAYS so NO REPLACEMENT OR REFUND! Had to buy another £80 one locally so plumber could fit it hence out of pocket! DISGUSTING attitude .Just TOUGH was the response. DONT USE THEM