I wont even bother to score this absolutely abonibal company like many others only wish id read reviews before handing over my money .There so called customer service is useless robots on the end of a phone reading from instore policy no resolution even offered just same sentence repeatedly out of 12 months warranty .I bought a vanity unit with black glass sunken sink ive had for just over 3yrs when one night it exploded literally all over my bathroom and hallway .Spoke to customer service to be told was out of 12mths warranty obviously i was very upset and annoyed at attitude of this representative as tried to explain this should not have happened the glass should not have broke it should of just shattered and remained as one piece .She then implied it must have happened due to stress or impact it just doesnt explode on its own,might as well of called me a liar .I even offered to have the glass tested to see if it was faulty and asked would they then accept liability for faulty product answer was No out of 12mths warranty .Wasnt happy with outcome so my son contacted them to be told same thing he explained do yoy realize this could of killed someone are you not going to speak to manufacturers about it of course No out of 12mths warranty he managed after long conversation to be put through via email to technical team to look at damage on photos sent .10 days later rung again to be told case is clised theyve looked and nothing else will be done as out of 12mths warranty .My son said we'll go yo trading srandards onbudsman an reply was good luck with that .Absolutely astronomical company once youve spent your money they dont want to know and offer no customer service whatsoever no resolution no reply to emails disgraceful .