Firstly - they never sent my order on day requested. secondly -items out of stock for months thirdly -wrong items sent when they did send it and items sent that I never ordered. fourth - getting through on phone is a night mare - and it is a case you want your money back or else wait for it status, very rude and hostile. fifth -when order did arrive third time, the driver wanted to collect items he delivered and not take the items I got by mistake even after 6 calls to them prior to delivery. Six - They pass phone between them pretending to be the manager when one is having issues. ANY COMPANY THAT TELLS YOU TO WRITE YOUR COMPLAINT TO THEM - MEANS THEY ARE NOT INTERESTED IN YOU, AS WE ALL USE EMAILS NOW OR PHONES. Terrible service use if you dare to