Absolutely disgraceful after sales service. Their customer service can only be described as a bitter and sick joke, 48 minutes waiting on the phone each time, several phone calls and at the end they couldn't be bothered to complete the delivery. They were supposed to deliver everything within a month but the ferry of the Bath were missing and so was the tap. What can you do with a bath without feet to stand on and no water?!! The whole ethos of the company is appalling and if it wasn't for the nice stores and friendly staff there, I can bet you the company would have gone under by now.