would be easier to say what went right after buying a full suite and having plumber install they wer parts missing we had bathroom tiled then found out the bath was faulty which u couldnt spot on delivery only when u removed all the protective film to which we had to pay againg to remove tiles then plumberto refit new bath and tiler to replace bath panel was broke had 5 yes 5 replacements has previous 4 was all damaged again and they had cheek charge us delivery the customer service is shocking 50 mins before u speak to a human then u get cut off so please avoid this place because due to there dismall products and service we are out of pocket to an exta £900 to say the least.if only wilkos did bathroom suites i would of gladly used them