I bought a bathroom suite approx 2 years. Can’t remember having any issues with the delivery. My complaint about the this company is that the quality of their product range which the absolute lowest in quality. I have already had to replace the sink tap. The 2 screws that sit underneath the fountain tap for the bath tub have been dislodged, and therefore no longer in use. And the thermostat on our shower head is faulty. We also noticed very quickly noticed the surface on the bathtub changed colour in spots. Plus they use plastic toilet seats, which give your suite a cheap look. I understand from someone in the trade that they use a cheap product range sourced from China. I would seriously advise you to avoid this company if you want a durable and quality bathroom suite.