I finally recieved my bathroom suite in July 2017. Parts were missing some sections of the shower cubicle were not what we had ordered this resulting in cancelling the plumber for a further six weeks until the correct one's arrived. Not good when there's four adults in the house without a complete bathroom!! Since then I've had to replace three parts, two at my own expense as they were only covered for twelve months, so read the small print and I'm trying yet again to get through to customer services to arrange another replacement. Customer sevices phone line often has extreemly long waiting time so where possible use the chat line. Quality, I'd say the lower end of fare. I wont be using Better Bathrooms again.