Absolutely dreadful company. Took my money and never delivered my product as it was out of stock. Didn't notify me and even after I asked a month later why it didn't arrive, they did not reply. I waited another month and emailed again and still no reply. I eventually called them and the customer service adviser as good as laughed when I told her about the experience and showed no sympathy or acknowledgement of the dreadful customer service. Emailed the CEO and unsurprisingly he didn't even bother to reply. Instead another customer service adviser replied who clearly hadn't even read my email.
A quick google search tells you all you need to know about the company. This is without doubt the worst company I have ever dealt with and the first time I have left a negative review.
Do NOT buy from them.
5 years ago
Better Bathrooms has a
1.3
average rating
from
474
reviews
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