Just ordered my third kitchen from Better kitchens, as an experienced kitchen fitter i can honestley say the quality is far superior to many leading kitchen companies and far cheaper too, i have only ever ordered flat packed units as they couldn't supply rigid built to my location which does add on half a days labour on the other hand it makes it far easier to modify carcasses when required, i've had a couple of issues with missing componants but this was dealt with promptly, the only issue i have is the delivery charge which at £299 is excessive, there is always the option of using your own courier as normally its only one or two pallets, the downside would be apportioning blame for any damaged items. I will certainly be using this company again for future installations.