We’ve had no problems Couple of calls pre order to make sure we were getting everything correct Ordered totally online remember to include shipping in your budget Guide for shipping date is only a guide hoped for half term as the guide said but once ordered gave me a date of the week beginning 2/11 came on the 4/11 Checked off the van everything there lad on van was as helpful as could be under guidelines etc We ordered assembled to save time on installation, the only way I would ever do it again yes they are heavy and awkward when assembled but if you’ve got it right it just slots in to place The units are strong and sturdy and well packed to avoid and damage in transit You 48hours from delivery to check everything is in order and it was Been simple from the start the hardest thing has been getting someone to install the gas hob!! Nothing to do with better kitchens though They have been great good communication throughout very happy with the kitchen Which was probably more than half the price it would have been in Wren and just the same quality The wife’s happy so I’m happy Well done betterkitchens and thank you