Where do you start. Don't honour free bets, support is specifically designed to be elusive and evasive. Many people not have deposits credited or withdrawals returned. Even the support e-mail address listed here is not genuine - to contact them you need to contact an e-mail address in Zambia. Their UK business was dissolved and operate out of Zambia with Maltese Licensing I believe. They probably realise that nobody will challenge them. Not sure if they switched after receiving a big fine for advertising on a childrens section of a website or whether there was another reason. This company should be AVOIDED - you have all been warned. If you win - don't be surprised if you don't get paid.