Horrible horrible experience. Signed up 10 days ago and deposited £30. A couple hours later I went to login to place a bet and was told I needed to contact support. Joined the live chat queue and waited 9 HOURS before I got through to support. I was advised my account was locked, no explanation, no email. I was told to email ID documents, this was 10 days ago. No email since, no confirmation documents have been received or they're being reviewed. Tried contacting the live chat numerous times but give up or get disconnected after 3 to 4 hours. At this point I want to close my account and get my money back which Betway have held hostage of over the last 10 days. Honestly didn't think a company could get things so wrong and still be allowed to run. Stealing people's money, making you queue for 9 hours on a live chat and communicating whatsoever. Does not suprise me one bit that they're reviewed so poorly here.