It would be lower if I could It would be lower if I could. They are a scam, they take me money straight away when I lose but I won once and they close the account and refuse to pay. You get no emails you have to chase them all the way. I had to send verification multiple times to different emails I had to chase them for. The fact they demand verification without notifying me and waiting for me to contact them is stupid. They are a shambles, I won just over £2k and they shut my account, locked me out, and sent me an email accusing me of being a terrorist. I spent all of yesterday afternoon on their live chat. 7 hours of my life, I spent 2 hours at number 8 in the queue. Today was also wasted the live chat was ignored and pointless, and 15 hours in total were wasted. I just had to give up eventually. I won't drop it and I am receiving legal advice on how to proceed. They can ban me for a lucky win but it's pointless as I would never be so stupid as to go near them again. I just want the money I am legally entitled to then I can get on with trying to enjoy Christmas. Avoid them at all costs, they are a scam that only want to take money. No honesty or integrity in site. It's been weeks of this, I won the bet on my birthday, and weeks later nothing. They have ruined the whole month and no doubt this will carry on into the new year, unfortunately. Avoid, Avoid, Avoid.