When a company like betway can’t pay customers back in over 6 weeks, alarm bells should start to ring. I have been chasing daily since February and have been given the run around by betway who allege they need to ring me to further verify the account in order to withdraw. Guess what? No phone calls from these crooks followed by patronising emails alleging they tried to contact me but couldn’t get through. I tried ringing customer service. Guess what? Nobody answered in 13 minutes! Went on live chat, guess what? It doesn’t work! Emailed again, same emails asking for a time for betway to ring me. I reply with times, guess what? Nobody rings! I email again, no reply!
I threaten to take legal action and ask for an address to serve papers. Guess what? They ignored my request.
In short, betway are a bunch of scamming crooks and there has to be serious question marks over its solvency if they can’t pay a customer back.
The gambling commission should be made aware of their unscrupulous practices and in any situation where a company refuses to honour a debt owed, there should be a petition for winding up of the company.
Be wary of other review sites where they post their own glowing reviews.
In my view,betway should not be allowed to operate in the regulated uk market. Google earth the betway head office in Malta and you will soon share my concern about the transparency or lack of it . Avoid this site at all cost.
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